Returns & Exchanges
At Brave Group US Store, we want you to be fully satisfied with your fashion purchases. If you are not completely happy with your order, we offer a 30-day window for returns and exchanges on all items in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all original tags and labels are intact to qualify for a full refund.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of starting the request.
- 4.Receive Refund or Exchange
Once our warehouse inspects the items, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.